About the Unit

The Citizens Affairs Unit works on receiving citizens' complaints and suggestions, providing the necessary support to ensure quick response and satisfaction, within a framework of transparency and mutual respect.

Our Services

• Receiving complaints and feedback.
• Following up on transactions with the relevant authorities.
• Providing advice and guidance to citizens.
• Direct communication with concerned departments to resolve issues.

Contact Us

You can reach us via email, phone, or by visiting the unit headquarters during official working hours.